Terms and Conditions
Last updated
These terms form the agreement between you and PT Orico Teknologi Cerdas governing your use of Omnivox. By ticking the acceptance box when you create an account, or by using the software, you accept them. They apply to the desktop application, the services it connects to, and this website. Clause 19 describes the rights you grant us in the content you dictate, including the commercial disclosure of that content to third parties, and should be read together with the Privacy Policy before you accept.
Definitions
In these terms: “we”, “us” and “our” mean PT Orico Teknologi Cerdas; “you” means the person or organisation accepting these terms; “Omnivox” means the desktop application, the services it connects to and this website; “Local Mode” means operation in which recognition and task planning are performed entirely on your own device; “Cloud Mode” means operation in which speech is transmitted to our servers or our providers for processing; “Autopilot” means the feature that performs actions on your device in response to a spoken instruction; “Your Content” means the speech you dictate and the text produced from it; and “Transcription Text” means the text produced from your speech in Cloud Mode.
Who we are and what these terms cover
Omnivox is operated by PT Orico Teknologi Cerdas, a limited liability company incorporated under the laws of the Republic of Indonesia, with its registered office at Voffice Gold Coast PIK, Gold Coast Office Eiffel Tower, Pantai Indah Kapuk, Level 12, Jakarta 14470, Indonesia. These terms, the Privacy Policy and the Copyright and DMCA policy together form the entire agreement between us in relation to Omnivox. Where a separate written agreement has been executed between us for a corporate or on-premise deployment, that agreement prevails over these terms to the extent of any inconsistency.
Who may use Omnivox
You must be at least 16 years old to create an account, or older where the jurisdiction in which you reside sets a higher age for entering into an agreement of this kind. You are asked to confirm this when you create an account. If we learn that an account is held by a person below that age, we will close it and delete the data it holds. If you use Omnivox on behalf of an employer or other organisation, you warrant that you are authorised to accept these terms on its behalf, and references to “you” include that organisation. Omnivox is not available to any person barred from receiving it under the laws of Indonesia or of any other applicable jurisdiction.
Accepting these terms
You accept these terms when you tick the acceptance box at sign-up or when you use the software, whichever occurs first. If you do not accept them, do not create an account and do not use Omnivox. These terms are accessible from every point at which acceptance is requested, and the version applicable to you is the version published on this page on the date of your acceptance. Where a later version takes effect in accordance with clause 44, that version applies from the date stated in the notice given to you.
What Omnivox is
Omnivox is desktop software that converts speech into text and, where Autopilot is enabled, into actions performed on your own device. It operates in Local Mode, or in Cloud Mode where you select it. Omnivox executes instructions on your device. It does not constitute legal, medical, financial or other professional advice, it does not verify the accuracy of what it transcribes, and it does not assess the merits or consequences of the instructions it is given. You remain responsible for reviewing its output before you rely on it.
The licence we grant you
Subject to your compliance with these terms, we grant you a personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to install and operate Omnivox on devices you own or control, for your own use or the internal business use of the organisation on whose behalf you accepted these terms. The licence continues for so long as these terms are observed and your subscription, where one is required for the feature in question, remains in effect. All rights not expressly granted are reserved.
Restrictions on use of the software
You may not resell, rent, lease, lend, sublicense, distribute or otherwise make Omnivox available to any third party. You may not copy it except as necessary for ordinary use and backup, redistribute the models it downloads, or make it available as a service to others. You may not reverse engineer, decompile or disassemble it, or otherwise attempt to derive its source code, model weights or prompts, except to the extent that applicable law expressly permits this notwithstanding a contractual prohibition. You may not remove or obscure any proprietary notice, or circumvent any technical limit, quota or licensing mechanism.
Third-party and open-source components
Omnivox includes components licensed from third parties, including open-source components. Those components are licensed to you under their own terms, which are listed in the application and which prevail over these terms in respect of those components alone. Nothing in these terms restricts any right you have under an applicable open-source licence.
Your account
You must provide an accurate email address when you create an account and keep it current. You are responsible for all activity conducted under your account. Accounts are personal to you and may not be shared; where an organisation requires access for several individuals, each individual requires an account of their own under the applicable plan.
Account security
Sign-in codes are sent to the email address associated with your account, and maintaining access to and control of that address is your responsibility. You must notify us promptly, and in any event without undue delay, if you believe your account or that email address has been accessed without authorisation. We are not liable for loss arising from unauthorised use of your account before you notify us, except to the extent the unauthorised use results from our own failure.
Plans and their contents
The free plan includes unlimited dictation on your own device and a weekly allowance of cloud dictation, and is funded by the disclosure described in clause 19. Pro removes the cloud allowance, adds the higher-quality cleanup, enables Autopilot, and collects and retains no transcription content. Corporate adds on-premise deployment and a named contact, and likewise collects no transcription content. The contents of each plan are set out on the pricing page and form part of these terms. We may vary the contents of a plan prospectively, and will give notice of a variation that materially reduces what a paid plan includes; no variation applies retrospectively within a period for which you have already paid, and no variation will introduce the disclosure described in clause 19 to a paid plan without your consent.
Fees, currency and tax
Fees are stated in US dollars and are exclusive of value added tax, goods and services tax, sales tax and any other tax or duty, which are added where applicable and are payable by you. Where you are required by law to withhold any amount from a payment to us, the sum payable is increased so that we receive the amount we would have received had no withholding been required. Bank charges and currency conversion costs imposed by your payment provider are your responsibility.
Subscriptions, renewal and cancellation
Pro is sold on a monthly or yearly basis. The price, the amount charged, the recurrence interval and the method of cancellation are disclosed adjacent to the purchase button before you buy, and the subscription renews automatically at that price and interval until cancelled. You may cancel at any time from Settings → Manage billing; access continues until the end of the period already paid for, and no further charge is made. Cancellation takes effect at the end of the then-current period and does not entitle you to a refund of that period except as provided in clause 17.
The free trial
The seven-day trial is free of charge, available once per account, and requires a payment card. No charge is made while it runs. If you cancel before it ends, no charge is made at all. If you do not cancel, the subscription commences automatically at the price disclosed at sign-up and the card is charged. We may withdraw or vary the trial for future customers at any time, and may decline a trial where we reasonably believe the once-per-account limit is being circumvented.
Changes to prices
We may change the price of a plan. A change takes effect at your next renewal and not during a period you have already paid for, and we will give you at least 30 days’ notice before a renewal at the new price. If you do not accept the new price, you may cancel before the renewal date and the subscription will end at the end of the current period.
Failed payments
If a payment fails, we may retry it over a period of up to 21 days and will notify you. During that period access to paid features may be suspended. If payment has not succeeded by the end of that period, the subscription ends and the account reverts to the free plan. Content is retained in accordance with the Privacy Policy and is not deleted merely because a payment has failed.
Refunds
If you are dissatisfied with Omnivox, contact us within 14 days of a charge and we will refund it. Beyond that period we do not refund a period already used, except where the law of the jurisdiction in which you reside provides otherwise, in which case that law prevails over this clause. Where you are a consumer in a jurisdiction granting a statutory right to withdraw from a distance contract, that right is unaffected by this clause and is additional to it.
Your content and the rights you grant us
Your Content remains yours and you retain all rights in it. To operate the service, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transmit, transcribe, process, modify and create derived text from Your Content, for the purposes of providing the service to you, maintaining and securing it, investigating problems you report, and measuring and improving recognition quality. On the free plan, and only to the extent described in clause 19 and in the Privacy Policy, that licence extends to the commercial disclosure of transcription text and associated data to third parties. On Pro and Corporate the licence is limited to processing your speech in order to return the result to you, after which the text is discarded, and it does not extend to retention or to any disclosure. We do not use Your Content to train or fine-tune models, and our processors are contractually prohibited from doing so. Audio is not recorded or retained at any time.
Commercial disclosure of your content to third parties
On the free plan, we disclose transcription text and associated personal information to third parties, including data brokers, advertising networks, advertising technology providers and marketing analytics providers, in exchange for money or other valuable consideration. Under the laws of certain jurisdictions this constitutes a “sale” of personal information and, where it is for cross-context behavioural advertising, a “share”. The free plan is provided at no charge and this disclosure is what funds it, so it is not separable from that plan and there is no setting that disables it while you remain on it. It does not apply on Pro or Corporate, from which no transcription content is collected. It never applies to content produced while the device has no internet connection, which is not uploaded. It takes place only where the Privacy Policy permits it for your jurisdiction and on the basis described there, and never in respect of content dictated before 1 December 2026 unless you have separately consented. How to stop it, and the rights that apply despite this clause, are set out in the Privacy Policy.
Feedback and suggestions
If you send us feedback, a feature request or a suggestion, you grant us an unrestricted, irrevocable, royalty-free right to use it without obligation or attribution. This does not give us any right in Your Content, and nothing in this clause requires you to provide feedback.
Autopilot and actions on your device
Autopilot opens applications, types, edits spreadsheets, scrolls windows and opens web pages on your device at your spoken instruction. It is constrained: it may perform only a fixed set of actions, may open only applications your device has made available, and refuses instructions involving money, payments or credentials. It acts on your behalf and the results are attributable to you. Any action that would overwrite existing work requires your confirmation.
Supervision of Autopilot and your responsibility for its output
Speech recognition and language models produce errors, and an action performed on a misrecognised instruction is nonetheless performed. You are responsible for supervising Autopilot, for confirming that an action is what you intended before you permit it to proceed, and for maintaining backups of work you value. Do not use Autopilot where an erroneous action could cause harm to persons, significant financial loss, or irreversible damage to records, and do not use it in any safety-critical setting.
Acceptable use
You must not use Omnivox to breach any law, to infringe the rights of others, to record or transcribe persons who have not consented where consent is required, to generate unlawful material, to harass or defame any person, to attack or overload the service, to circumvent its limits or quotas, to access it by automated means other than those we provide, to benchmark it for a competing product, or to resell its output as a transcription service of your own. We may suspend or terminate an account used for any of these purposes.
Recording and transcribing other people
Omnivox transcribes whatever your microphone receives. In some jurisdictions it is unlawful to record or transcribe a conversation without notifying the other participants or obtaining their consent. Compliance with that requirement is your responsibility, not ours, and you are responsible for obtaining any consent required before you dictate content containing the personal information of another person. Where you dictate such content in Cloud Mode, you confirm that you have the authority to permit the processing and, where applicable under clause 19, the disclosure described in the Privacy Policy.
Export control and sanctions
You confirm that you are not located in, and are not a national of or ordinarily resident in, a country or territory subject to comprehensive trade sanctions, and that you do not appear on any applicable restricted-party list. You may not export or re-export Omnivox in breach of any applicable export control law.
Beta features
Certain features are designated beta, including the step-by-step complex tasks in Autopilot. They may be modified or withdrawn at any time, may incur higher running costs, and may produce incorrect results to a degree that stable features do not. They are provided without any warranty and are excluded from any service commitment. They are disabled by default, and enabling one constitutes acceptance of these conditions.
Third-party services you connect
Where you direct Omnivox to interact with an application or service operated by a third party, your use of that application or service is governed by its own terms and privacy policy, not by ours. We are not responsible for a third-party service, for its availability, or for what it does with information you cause to be sent to it.
Availability
We will use reasonable efforts to keep the service available but do not warrant that it will be available without interruption or free from error. Local Mode operates independently of us. Cloud Mode depends on providers outside our control, and an interruption at a provider may interrupt the service. No uptime commitment is given under these terms; where one is required it is given in a separate written agreement.
Maintenance and changes to the service
We may suspend the service for maintenance and will give notice where practicable, giving no less than 24 hours’ notice for planned maintenance expected to cause a material interruption. We may add, change or withdraw features. Where we withdraw a feature that a paid plan materially depends on, we will give at least 30 days’ notice and you may cancel and receive a pro rata refund of the unused portion of the period you have paid for.
Support
Support is provided by email at the address at the end of these terms. We aim to respond within two business days. Corporate customers receive the response times set out in their separate agreement. Support does not extend to problems caused by modified copies of the software, unsupported operating systems, or third-party applications Omnivox is directed to interact with.
Our intellectual property
Omnivox, its name, its logo, its interface, its documentation and its prompts are our property or that of our licensors, and are protected by copyright, trade mark and other laws. Nothing in these terms transfers any of that to you beyond the licence granted in clause 6. You may not use our name or logo without our prior written consent, except to identify Omnivox factually.
Copyright complaints
If you believe material we publish or host infringes your copyright, our notice and takedown procedure and the details of our designated agent are set out in the Copyright and DMCA policy.
No warranty
Omnivox is provided “as is” and “as available”. To the extent permitted by law, we exclude all warranties, conditions and representations not expressly stated in these terms, including the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose and non-infringement, and any warranty that the service will be uninterrupted, secure, error-free or that recognition will achieve any particular level of accuracy. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
Limitation of liability
To the extent permitted by law, neither party is liable to the other for indirect, special, incidental, punitive or consequential loss, loss of profits, loss of revenue, loss of anticipated savings, loss of business opportunity, loss of goodwill or loss or corruption of data, however arising. To the extent permitted by law, our total aggregate liability for all claims arising in any twelve-month period is limited to the amount you paid us in the twelve months preceding the first such claim. On the free plan, that amount is zero. Nothing in this clause limits either party’s liability under clause 35, or any liability that cannot lawfully be limited.
Indemnity
You will indemnify us against any claim brought against us by a third party arising from your use of Omnivox, including content you generated, persons you recorded or transcribed, consents you failed to obtain and rights you infringed, covering the reasonable cost of defending the claim and any sum we are ordered to pay or agree in settlement, provided that we notify you promptly of the claim, do not settle it without your consent where that consent is not unreasonably withheld, and permit you to participate in the defence.
Suspension of your account
We may suspend your account, in whole or in part, where it is used in breach of these terms, where its use presents a security or legal risk to other customers or to us, where payment has failed, or where we are required to do so by law. We will state the reason in advance where it is lawful and safe to do so, and will restore access promptly once the cause has been resolved. Suspension does not extend the period for which you have paid, except where the suspension was not your fault, in which case the period is extended by the duration of the suspension.
Termination
You may cease using Omnivox and close your account at any time, with the consequences described in clause 38. We may terminate this agreement if you materially breach these terms and fail to remedy the breach within 14 days of being notified, or immediately where the breach is incapable of remedy or where continued provision would be unlawful. Either party may terminate immediately if the other becomes insolvent, enters liquidation or has a receiver appointed.
Effect of termination
On termination the licence in clause 6 ends and you must cease using Omnivox. Closing your account deletes the data it holds, within the periods described in the Privacy Policy. We will refund the unused portion of any period you have paid for where we terminate other than for your material breach. The clauses concerning your content, the rights granted in clauses 18 and 19 in respect of content already lawfully disclosed, our intellectual property, no warranty, limitation of liability, indemnity, governing law and this clause survive termination.
Force majeure
Neither party is liable for a failure or delay in performing its obligations, other than an obligation to pay, caused by an event beyond its reasonable control, including an act of God, flood, earthquake, fire, epidemic, war, civil disturbance, act of government, failure of a public telecommunications network, or large-scale failure of an upstream provider. The affected party must notify the other and resume performance as soon as reasonably practicable.
Assignment and subcontracting
You may not assign or transfer this agreement without our prior written consent. We may assign it to an affiliate or in connection with a merger, acquisition or sale of all or substantially all of our assets, provided that the assignee is bound by terms no less protective of you than these, and we will notify you of such an assignment. We may engage subcontractors to perform our obligations and remain responsible for their performance.
Notices
We give notice to you by email to the address associated with your account, by a message within the application, or by publication on this page where these terms provide for it. You give notice to us by email to the address at the end of these terms. A notice by email is treated as received on the next business day after it is sent.
Entire agreement, severability and waiver
These terms, the Privacy Policy and the Copyright and DMCA policy are the entire agreement between us in relation to Omnivox and replace any earlier understanding, except where a separate written agreement applies. If any provision is held unenforceable, it is severed and the remainder continues in force. A failure or delay in enforcing a provision is not a waiver of it. Nothing in these terms creates a partnership, agency or employment relationship, and a person who is not a party to these terms has no right to enforce them.
Governing law and disputes
These terms are governed by the laws of the Republic of Indonesia, and the courts of Jakarta have jurisdiction, except where you are a consumer entitled to the courts and the law of the country in which you reside, which this clause does not displace. Before commencing proceedings, please contact us; we will attempt in good faith to resolve the matter within 30 days of receiving your written description of it.
Changes to these terms
We may update these terms. Changes that materially affect you will be published on this page and notified to you by email or within the application at least 30 days before they take effect, and continued use of Omnivox after that date constitutes acceptance. A change that would permit a new category of disclosure of Your Content requires your consent in accordance with the Privacy Policy and is not accepted merely by continued use. If you do not accept a change, you may close your account and request a refund of any period paid for and not used.
Contact
PT Orico Teknologi Cerdas, Voffice Gold Coast PIK, Gold Coast Office Eiffel Tower, Pantai Indah Kapuk, Level 12, Jakarta 14470, Indonesia. hello@omnivox.tw.
Questions
Questions about these terms may be sent to the address below.
hello@omnivox.tw